FAQ

What is your delivery charge?

We charge a flat fee of 2.000 BHD per delivery, and orders above 50 BHD are eligible for free delivery.

What is your return policy?

The standard return window is 15 days from the date of receipt. To qualify, the item must be in re-saleable condition, meaning it must be unused, unwashed, have all original tags attached, and be accompanied by the original receipt. We strictly do not accept returns or exchanges for non-defective items (no change-of-mind returns). For Large Equipment and Accessories, returns are not accepted unless the item is faulty; if defective, we will first attempt a repair or replacement, and if neither is possible, a refund or exchange will be given. Assembled items cannot be returned unless a manufacturing defect is present. Once an approved return is processed, a refund will be issued to the original payment method, though in-store purchases must be returned in-store. A 2% Administrative Fee will be imposed for all approved returned items. Furthermore, customers requesting a return delivery service will incur an additional BHD 2.000 fee. The final refund is expected to be applied to your account within 10 to 14 business days.

What are your branches opening hours, locations and contact details?

Please follow the link for further information: https://bit.ly/Olympia_Timings_Locations

What is your contact information?

Please feel free to call us or WhatsApp us at +973 3353 5151. Our WhatsApp opening hours are Saturday - Thursday 10 AM to 7 PM. If you would like to write to us, please e-mail us at [email protected]

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